At ORCHIDEA 55 LLC, we strive to ensure that every customer is satisfied with their purchase. Thank you for shopping at this site. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns
You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us
If you have any questions on how to return your item to us, contact us at the email listed on our website.

5. Non-Returnable Items
Some items cannot be returned. These include perishable goods, personalized products, and personal care goods. Sale items are also typically not eligible for returns. Please contact us if you have any questions about your specific item.

6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us by email and send your item to the return address listed on our website.

7. Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If you received a gift and wish to return it, please note that the original purchaser will be notified of your return.

ORCHIDEA 55 LLC
55 NE 5TH AVENUE
501
BOCA RATON, FL 33432

Phone: +1 513-424-2396
Email: orchidea55@gmail.com